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Terms and Conditions


Online pricing is exclusive to online purchases.

Standard set-up: Current standard set up lead times for new Sky TV customers for UK mainland currently average 7-10 days and are likely to increase before Christmas. Existing customers may be longer. Standard set-up for free Sky+HD box is £30 for new and existing Sky TV customers (£15 if you take a new Multiroom subscription). Standard set-up for £49 Sky+HD box is £30 for new customers (£15 if you take a new Multiroom subscription) and £60 for existing Sky TV customers (£30 if you take a new Multiroom subscription. Standard set-up for Sky+ box is £30 for new customers (£15 if you take Multiroom) or £60 for existing Sky TV customers. Non-standard set-up may cost extra. Standard set-up for a standard Sky box is £60 for new and existing customers. Standard set-up £117.45 without Sky TV. Non-standard set-up may cost extra. Sky Broadband set-up fees for existing Sky TV customers - £60 for Base, £30 for Everyday & Connect or free for Unlimited.

Online Marks and Spencer voucher offer: Join Sky TV online by 17 December 2009 and we'll send you a £50 Marks and Spencer voucher within 30 days of activating your viewing. Only available for new customers with their viewing card enabled by 17 January 2010. One voucher per household and only available when you join online. Marks and Spencer voucher is subject to separate terms and the offer is not available in conjunction with other offers.

Free Sky box offer: You do not have to subscribe to Sky digital. Offer limited to one per household. You are ineligible if you have entered into an Interactive Discount Contract or a Sky TV Month by Month equipment offer or your household has benefited from either.

Sky+: Sky+ box £49 when you join Sky TV. Sky+ box £149 for existing Sky TV customers or £49 if you take a new Multiroom subscription. Existing customers need to sign up to another 12 month minimum term for Sky TV. One £49/£149 box per household and not available if you already have Sky+/SkyHD/Sky+HD box. Sky+ box price up to £199 for additional boxes (Sky TV subscription required).

Sky+HD Christmas box offer: Free Sky+HD box for new Sky TV customers taking Sky TV, Sky Movies Pack 1 or 2 and the HD Pack for 12 months. Offer also available to existing Sky TV customers joining Sky+HD with the HD Pack and taking a Sky TV package with Sky Movies Pack 1 or 2 for 12 months. Existing customers must also recommit to Sky TV for 12 months. Free Sky+HD box not available in conjunction with any other offer. If you do not take up this offer Sky+HD box costs £49 when you take the HD Pack and Sky TV and existing customers sign up to another 12 month minimum term for Sky TV. One free/£49 box per household and not available if you already have SkyHD/Sky+HD box or if you take a Sky+ box at the same time. Sky+HD box up to £199 if you are not eligible for discounted price (Sky TV and HD Pack subscriptions required). £10 pm for the HD Pack. HD channels received depend on your Sky TV package. Sky+HD can store an average of 30 hours of high definition and 80 hours of standard definition programmes. HD ready TV required.

Multiroom subscription: £10 pm. Provides the same Sky TV channels as your main Sky TV subscription on a box in another room. You must subscribe to Sky TV throughout and an extra box is required for each Multiroom subscription. Each box you have must be connected to the same fixed telephone line at all times. To receive your HD subscription channels in another room, you'll need another Sky+HD box and HD Pack subscription.

Sky TV subscription and VAT changes: Monthly TV prices shown apply from 1 January 2010 (packages from £18 a month). Our current prices, which are shown in your basket on ordering, will apply to any period before 1 January 2010 in which your Sky TV account is active.

Please note due to exceptional demand wait times for a Sky+ box are currently in excess of 60 days.

Sky TV Subscription: Packages from £18-£48.50 per month (pm). Sky Box Office costs extra.

General: Prices shown apply to customers paying by Direct Debit. An additional 50p per month is payable by customers paying by continuous credit card. Pre-registration required for existing customers due to exceptional demand. Once registered you will receive an indication of when you can complete your order. Your Sky box(es) must be connected to a fixed telephone line for 12 months. Sky+/Sky+HD box prices may vary if you live in a flat. You must get any consents required (e.g. landlord's). Minimum Sky TV/Sky+/HD Pack/Multiroom subscriptions 12 months. You must be 18 years or over. Channels/programmes & prices subject to change. Information only applies to residential customers in UK, Channel Islands and Isle of Man. Further terms apply.

Information correct at 3 November 2009. Top of Page